Frequently Asked Questions
Everything you need to know about shopping with Prior Attire
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping can take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your products ethically sourced?
Yes, Shop Prior Attire is committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team via live chat.